There is a specific moment at the consultation desks at 9 Hatton Garden when a buyer’s eyes travel down a grading report, past everything they have researched, and stop on a line nobody warned them about. Carat, they know. Colour and clarity they have read about for weeks. Cut, they have opinions on. Then, near […]
Someone walked into the 9 Hatton Garden showroom one Wednesday in late October with a flight booked to Edinburgh on the 23rd of December. He had not bought a ring. He had not chosen a stone. He had a partner he loved very much and a proposal location already chosen, and he wanted to know […]
The centre stone is chosen. The carat weight is settled, the certificate is in hand, and the buyer at the consultation table has been quietly thrilled for 20 minutes. Then the next question lands and the room goes quiet. Which setting. Claw, pavé, bezel or halo. Most buyers arrive at Smith and Green’s 9 Hatton […]
A client returned to the 9 Hatton Garden showroom on a Tuesday afternoon last spring with a story that arrives more often than it should. Her engagement ring had slipped down a hotel basin drain in Lisbon, the hotel plumber had not been able to retrieve it, and her insurer was now asking for documents […]
There is a small ritual that takes place every working day at the consultation desks of 9 Hatton Garden. A buyer is handed a folded piece of paper, slightly larger than a passport, with a hologram in one corner and a string of numbers running down its left edge. They glance at it, smile politely, […]
A couple sits at the consultation table on a quiet Thursday at 9 Hatton Garden, the engagement ring already a year old on the left hand, the wedding eight months away. They have come in to choose the wedding bands. Within ten minutes, it becomes clear that the engagement ring was bought in a hurry, […]
